Shipping Policy

Delivery Timeframe
Orders are dispatched within 2 to 3 business days and shipping can take between up to 7 days for the goods to reach the customer in the instance of a normal order and up to 60 days for a custom order. If we are unable to dispatch your order for any reason, we will contact you within 2 business days.

Any special delivery methods or instructions apart from the standard shipping offered by our website can be requested by using the Contact Us form.

PLEASE NOTE! All deliveries from Soundequip are made via 3rd party businesses like Australia Post and TNT, so Soundequip can not be held accountable for delivery delays during their peak times.

Customers registered to our website have the option of calculating both shipping fares and average delivery time before they commit to buy.

Liability of Purchasers

Title to equipment, materials or expendables does not pass to The Purchaser until full payment is received by Soundequip. Goods despatched by Soundequip by whatever means are the responsibility of The Purchaser from the time they leave our store.  Any goods returned for repair or refund are the responsibility of The Purchaser.  It is recommended Purchasers take out adequate insurance to cover loss or damage.